Customer support

Steps for your order

Find delivery information, return conditions and the contact form. To find an order, open your personal space with the email address used at purchase. Have its number ready and mention the product reference: these details help our team understand your request.

For a parcel in transit, check the available tracking information. If your question concerns a return, read the conditions on the dedicated page before sending an item back. You can also write to us for details about a size, packaging or business order.

How to contact customer support

Write to contact@la-sauge-de-blanche.fr or use the contact form. Give your name, the order’s email address and its number. For a product, add its reference and describe your question precisely.

Tracking, return or exchange: which page to open?

See the terms of sale for delivery and return information. Before sending anything back, contact our team to receive the instructions suited to your order.